The Strategic Move Underscores the Company's Commitment to a Culture of Service Excellence

Encore, a global leader in event technology and production services, has announced two new senior posts. Trevor Ferguson joins in the role of Chief Operating Officer and Michelle Brown as Senior Vice President of Operations & Customer Excellence.

Together the new roles mark the latest milestone in the Encore post-pandemic strategy to build back differently, leaning into a customer-centric mindset, alongside important investments in developing and equipping our team members to serve as partners along the customer journey.

"These two new roles will focus on consistently elevated customer experience across our business," said Ben Erwin, President & CEO. "We believe our people are our key differentiators in the marketplace, and by investing in our team member experience, we're investing in our customer experience. Alongside Trevor and Michelle's leadership, the Encore team will continue to build upon our purpose to connect and inspire."